Refund policy
At CAPCHA, we want you to be satisfied with your purchase.
Returns
You may request a return within 2 days of receiving your order.
To be eligible:
- The product must be unopened and unused.
- It must be in its original condition and packaging, including all original labels.
- The return request must be submitted within the 2-day return period.
Once we receive the returned product, it will be inspected within 2 business days. We will then notify you whether the return has been approved or rejected.
Refunds
After the returned product has been inspected, we will notify you of the refund status.
If approved, the refund will be processed to your original payment method within 10 business days.
Banks and payment providers may require additional time to process and reflect the refund.
If you have not received your refund within 15 business days after approval, please contact us at capchacoffeesupport@gmail.com.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 2 days of receiving your order. Please include your order details along with clear photos or videos of the product and packaging.
Contact Us
For any return or refund-related questions, please contact:
Email: capchacoffeesupport@gmail.com
CAPCHA
Taste the Obsession